Welcome to Reactive Energy Limited's Smart Appliance Scheduling Service ("Service"). Prior to using the Service, please carefully review the following Terms and Conditions.
By using the Service, you agree to be bound by these legally binding Terms and Conditions, which establish an agreement between you and Reactive Energy Limited. If you do not consent to any part of these Terms and Conditions, please abstain from using the Service.
For inquiries regarding these Terms and Conditions, kindly contact Reactive Energy Limited at info@reactive.energy.
Registered Address: Suite 10 Unit 1 Craggs Country Business Park New Road, Cragg Vale, Hebden Bridge, England, HX7 5TT
Company Registration Number: 13003632
The Smart Appliance Scheduling Service provided by Reactive Energy Limited is designed for users within the United Kingdom. The Service automatically schedules household appliances to optimise either for reduced carbon emissions or minimised electricity costs. This service is accessed through a web application ("Web App").
To utilise the Service, you must be at least 18 years of age and reside in the United Kingdom. By accessing and utilising the Service, you affirm that you meet these eligibility criteria.
You acknowledge that the compatibility of smart plugs may differ. It is your responsibility to ensure that your smart plugs are compatible with the Service before attempting to integrate them.
The Service is intended to be used only with appliances that are designed to operate unattended. It is your responsibility to review and follow the manufacturer's instructions for your appliance to confirm that it is safe to operate when unattended. Reactive Energy Limited assumes no responsibility for the safety of appliances used with the Service.
Reactive Energy Limited values your privacy and is committed to robust data security. Our approach to data handling is outlined in our Privacy Policy, which can be accessed on our website. By using the Service, you provide consent for the collection, processing, and utilisation of your personal data as stipulated in the Privacy Policy.
The Service schedules your appliances automatically to optimise either for reduced carbon emissions or minimised electricity costs, based on the preferences you set within the Web App.
Reactive Energy Limited is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from or linked to the use of the Service. By using the Service, you acknowledge and accept this limitation of liability.
While Reactive Energy Limited aims to deliver an uninterrupted Service, occasional interruptions may occur due to maintenance, upgrades, or technical issues. Reactive Energy Limited is not responsible for any losses or damages resulting from such interruptions.
Reactive Energy Limited retains the authority to modify these Terms and Conditions at its discretion. Changes come into effect immediately upon publication on our website. Your continued use of the Service after modifications implies your consent to the revised Terms and Conditions.
Reactive Energy Limited reserves the right to suspend or terminate your access to the Service without prior notice for reasons such as violations of these Terms and Conditions or misuse of the Service.
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from or connected to these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.
It is your responsibility to operate your appliance safely in accordance with the manufacturer's guidelines. Reactive Energy Limited bears no responsibility for any damages or accidents resulting from unsafe appliance operation.
By utilising the Smart Appliance Scheduling Service, you acknowledge that you have read, comprehended, and agreed to these Terms and Conditions. If you disagree with these Terms and Conditions, please refrain from using the Service.
Effective Date: 2023-08-15